Order Policy

Orders/Returns:

  • Tecknowledgy is a manufacturer and distributor dealing primarily with OEM's and manufacturers directly.
  • Minimum quantities may apply on some items.
  • Tecknowledgey accepts the following credit cards:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • Returns will be accepted within 14 days of receipt and may incur a 20% restocking fee.
  • Please call Tecknowledgey for a Return Authorization number.   914-739-4499 or email [email protected]
  • Merchandise must be in its original saleable condition
  • Customer is responsible for shipping charges incurred when sending merchandise back for a return.
  • Refunds will be on merchandise only.
  • Special orders are not eligible for return/refund.

International Orders:

For all international orders,(orders shipping outside the U.S) totaling over $500, payment should be via wire transfer.   

Customers will be contacted with bank wire information after the order is placed. Orders will be shipped as soon as payment is received.

Customers are responsible for all customs duties and fees.  Delays due to customs sometimes occur and are out of our control.

Privacy Policy:

Tecknowledgey will never share any customer information or e-mail addresses. We only track the items you order.

 No personal or payment information is stored. We do not use your information for marketing or advertising

 purposes and we do not have any 3rd party advertisers on our site.

Shipping Charges:

Tecknowledgey ships via UPS

*UPS will not deliver to a P.O. Box, please be sure to enter a complete street address.

Estimated business days for UPS ground shipping from Tecknowledgey:

 

 

Shipping estimates are in business days - Monday through Friday with the following exceptions:

- New Year's Day

- Memorial Day

- Independence Day

- Labor Day

- Thanksgiving Day

- Day after Thanksgiving Day

- Christmas Eve

- Christmas Day

- New Year's Eve